AGB

1. Introduction

Welcome to Origin Shine Studio, available at https://www.originshinestudio.beauty/. The website is operated by HLS AUTOMOTIVE, located at 11 Dunoon St, Colac VIC 3250, Australia.

These Terms of Service govern your use of our website and your purchases of wallpaper, decorative wall art, wallcovering fabric, and related products. By browsing the website or placing an order, you agree to these terms and the applicable store policies, including our Return and Refund Policy, Privacy Policy, and Shipping Policy.

Please read the information presented on the relevant product page and during checkout before completing a purchase. If you do not agree with these terms, you should discontinue use of the website. Nothing in these terms removes a right that cannot legally be excluded under Australian law.

2. Our Products and Product Descriptions

Origin Shine Studio offers wall décor products intended to help customers personalise residential and other interior spaces. Product listings may include wallpaper designs, decorative wall art, wallcovering fabric, and associated specifications.

We make reasonable efforts to describe our products accurately. However, the appearance of a product on a screen may differ slightly from its physical appearance because of monitor settings, lighting, photography, printing processes, or material variations.

Before purchasing, please review the listed dimensions, pattern information, material description, finish, quantity, installation requirements, and other specifications relevant to your project. If a particular feature is essential, contact us before ordering.

Any claims about washability, water resistance, fire performance, environmental attributes, material composition, suitability for a particular surface, or installation method must be supported by the relevant product information. Unless expressly stated, customers should not assume that every wallpaper or wallcovering is suitable for every room, wall surface, adhesive, or environmental condition.

3. Product Images, Colours, and Pattern Matching

Product images are intended to help customers understand the appearance and style of an item. Actual colours and textures may appear different under different lighting conditions or on different screens.

Wallpaper and wallcovering patterns may also involve repeat dimensions, alignment, batch characteristics, or installation considerations. Customers should review the product specifications and any supplied instructions before calculating the quantity needed for a room.

Where a project requires multiple rolls or sections to align, customers should confirm the listed pattern repeat and relevant product details before ordering. We do not guarantee an exact visual match across separate production batches unless the product information expressly provides such a guarantee.

These practical considerations do not excuse a product that fails to match its description or does not meet an applicable consumer guarantee.

4. Prices, Currency, and Shipping Charges

Prices and checkout charges are displayed in the currency indicated on the website. If a payment card or bank account uses another currency, the card issuer or payment provider may apply its own exchange rate or conversion fee.

Our standard shipping terms are:

• Orders of US$10.00 or more: Free shipping.

• Orders below US$10.00: US$5.99 shipping.

The applicable shipping charge will be shown during checkout before you submit your order. Unless otherwise disclosed, the threshold is calculated from the merchandise subtotal after applicable discounts and before shipping and taxes.

Any applicable taxes, delivery charges, or other mandatory costs will be displayed or disclosed as required by law. We do not intend to introduce undisclosed charges after an order has been submitted.

5. Placing and Accepting Orders

When you submit an order, you are requesting to purchase the selected items at the prices and on the terms presented at checkout.

An order acknowledgement confirms that we have received your order but does not necessarily mean that the order has been accepted or dispatched. Processing may depend on payment authorisation, product availability, address information, and reasonable fraud or security checks.

If we cannot fulfil an order, we will make reasonable efforts to contact you and arrange any cancellation or refund required by law.

Please check the product selection, quantities, delivery address, email address, and total amount before completing checkout. If you notice an error, contact us promptly. We will try to correct it where reasonably possible, but changes may not be available once fulfilment has begun.

6. Payments

You must use a payment method accepted by the checkout system. By submitting payment information, you represent that you are authorised to use the selected payment method.

Payment processing may be handled by a third-party provider under its own terms and privacy practices. A transaction may be delayed or declined because of bank authorisation, security checks, incorrect details, or other processing issues.

We will not request your account password or full payment credentials by ordinary email. If a transaction requires clarification, we will explain the appropriate steps using the contact information associated with the order.

7. Shipping and Delivery

Orders are processed and dispatched according to our Shipping Policy and any delivery information shown at checkout. Processing estimates and delivery estimates are not guarantees unless expressly stated as such.

Delivery may be affected by carrier capacity, public holidays, weather, address errors, transport disruptions, or other events outside our reasonable control. We will address delays, missing parcels, and non-delivery in accordance with our published policy and applicable law.

Customers are responsible for supplying a complete delivery address and checking the details before submitting an order. If a parcel cannot be delivered because information is missing or incorrect, contact us to discuss available options.

Nothing in these terms removes any legal remedy available if goods are not supplied or delivered as required by applicable law.

8. Returns, Refunds, and Cancellations

Our Return and Refund Policy explains the voluntary change-of-mind return period, conditions for eligible returns, return shipping arrangements, and the handling of damaged, defective, or incorrect products.

That policy forms part of these Terms of Service. Please review it before ordering, especially when purchasing wallpaper or fabric that may be cut or installed.

Requests to cancel an order should be sent to [email protected] as soon as possible. We will try to stop processing where reasonably possible, but cancellation may not be available once an order has been customised, packed, or dispatched.

The voluntary return policy does not replace statutory consumer guarantees under Australian law.

9. Installation, Handling, and Intended Use

Customers should follow the product-specific instructions supplied with an item and confirm that the product is suitable for the intended surface and environment.

Before applying wallpaper or wallcovering fabric, customers should consider the condition, cleanliness, dryness, and suitability of the wall or other surface, as well as the compatibility of any adhesive or installation material. Where professional installation is recommended or required by the product instructions, customers should take that guidance into account.

We recommend inspecting products before cutting, pasting, mounting, or installing them. If you identify a visible defect, pause the work and contact us promptly. This may help avoid additional material being used before the issue is assessed.

Customers remain responsible for their installation decisions and the suitability of materials or methods they select, subject to any representations we make and any obligations imposed by applicable consumer law.

10. Custom Orders and Made-to-Order Products

If custom-sized, personalised, or made-to-order products are offered, their specifications and any special conditions should be clearly presented before purchase.

Customers are responsible for reviewing measurements, design selections, spelling, and other custom details they submit. Where a custom order cannot reasonably be resold because it was produced to a customer's unique specifications, change-of-mind return restrictions may apply if lawfully disclosed.

Custom status does not remove a customer's statutory rights where the product is defective, materially misdescribed, or otherwise fails to meet a consumer guarantee.

11. Website Content and Intellectual Property

The website may contain original descriptions, photographs, graphics, logos, page layouts, and other material protected by intellectual-property laws.

Except where permitted by law or authorised by the relevant rights holder, you may not copy, reproduce, distribute, modify, publish, or commercially exploit protected website content.

Purchasing wallpaper, wall art, or wallcovering fabric does not transfer ownership of any associated copyright, brand, design rights, or other intellectual property beyond any rights that legally accompany the purchased item.

If you believe content on our website infringes your rights, contact us with the relevant page and a clear explanation so we can review the matter.

12. Prohibited Use

You agree not to use the website for unlawful purposes or in a manner that disrupts its operation or infringes the rights of others. Prohibited conduct includes:

• Attempting unauthorised access to accounts, systems, or restricted information.

• Introducing malicious software or interfering with website security.

• Submitting fraudulent orders or misleading transaction information.

• Using automated tools in a way that materially disrupts the website.

• Copying protected content for unauthorised commercial use.

• Using the website to violate applicable laws or another person's rights.

We may take reasonable action to protect the website, our customers, and our business against misuse, subject to applicable law.

13. Third-Party Services

Our website may rely on third-party payment services, hosting platforms, carriers, analytics providers, or other service providers. Links to external websites may also be provided for convenience.

Third-party services may have their own terms, privacy policies, and operational limitations. We do not control every aspect of an independent service, but this does not remove our own obligations for the products we sell or the representations we make.

14. Disclaimers and Liability

We aim to keep our website accurate, accessible, and functional. Nevertheless, technical interruptions, maintenance, and temporary errors may occur.

Nothing in these terms excludes, restricts, or modifies a consumer guarantee, right, or remedy under the Australian Consumer Law where that would be unlawful. Where liability may lawfully be limited, any limitation applies only to the extent permitted by applicable law.

We do not exclude liability for matters that cannot legally be excluded, including non-excludable statutory rights or obligations. Any clause that is invalid or unenforceable in a particular circumstance will be applied only to the extent allowed by law.

15. Governing Law and Disputes

These Terms of Service are governed by the laws of Victoria, Australia, together with applicable Commonwealth laws, including the Australian Consumer Law.

Disputes should first be raised with our customer service team so that we have an opportunity to understand the issue and consider a practical resolution. Please provide your order number and a concise description of the concern.

This informal process does not prevent you from contacting a relevant consumer protection agency, using a legally available dispute-resolution process, or pursuing a remedy through an appropriate court or tribunal. It does not suspend any statutory deadline unless the law provides otherwise.

16. Changes to These Terms

We may revise these terms to reflect changes in our products, website features, business processes, or legal requirements. Updated terms will be published on the website with a revised effective date.

Changes will not retroactively remove rights that have already accrued or override mandatory legal protections.

17. Severability

If a provision of these Terms is found to be invalid or unenforceable, it will be interpreted or limited to the extent necessary where permitted, and the remaining provisions will continue in effect.

18. Contact Details

HLS AUTOMOTIVE — Origin Shine Studio
11 Dunoon St
Colac VIC 3250
Australia

Email: [email protected]
Contact Person: Shane Duckwitz
Website: https://www.originshinestudio.beauty/